Customer Reviews and Testimonials | CyberPowerPC
Customer Rating
5/5/2025 1:22:05 PM
Within a week of receiving my desktop I was receiving critical power errors that were later discovered to be due to thermal paste on one of the CPU pins. This is something that should have been caught by QA. Other than that the build quality was good as well as overall experience on the site with decent cable management.
CPU: AMD Ryzen™ 9 5900X 3.7GHz [4.8GHz Turbo] 12 Cores/ 24 Threads 70MB Total Cache 105W Processor
GPU: GeForce RTX™ 3070 8GB GDDR6 (Ampere) [VR Ready] (Single Card)
MEMORY: 16GB (8GBx2) DDR4/3000MHz Dual Channel Memory (Crucial Ballistix Sport)
Cyberpunk 2077: 110 @ 1080P / 60 @ 1440P
Apex Legends: 140 @ 1080P / 140 @ 1440P
World of Warcraft: 165 @ 1080P / 145 @ 1440P
Customer Rating
5/5/2025 10:55:55 AM
This is my second system purchased with CyberPower PC, and the website makes everything so easy./
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5 (Included)
GPU: GeForce RTX™ 5080 16GB GDDR7 Video Card (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz MEMORY (Included)
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 145 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
5/5/2025 7:45:50 AM
Willis in sales was patient, expedient, and thoughtful when issues of product stock came up on my order. I have no reservations giving my highest praise for the level of service received. When the computer arrived, it was well packed and worked immediately, without any issue, precisely as ordered.
CPU: AMD Ryzen™ 9 Processor 9900X3D 12-core/24-thread 4.4GHz [Turbo 5.5GHz] 140MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB (AMD EXPO SUPPORT CL30) BLACK)
Customer Rating
5/4/2025 4:43:30 PM
Well done on the website side of the purchase. The addition of the specs of the product as well as the rated performance for very popular games both in 1080p and 1440p was very helpful and did influence me in selecting your site to order my prebuilt PC from. Haven't had need of your tech support or warranty services yet, so I'll reserve my judgement on that front.
CPU: AMD Ryzen™ 7 Processor 7800X3D 8-core/16-thread 4.2GHz [Turbo 5.0GHz] 104MB Cache AM5 (Included)
GPU: GeForce RTX™ 5070 12GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics] (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz RGB MEMORY (Included)
Halo Infinite Multiplayer: 215 @ 1080P / 160 @ 1440P
New World: 120 @ 1080P / 100 @ 1440P
Call of Duty: Black Ops 6: 215 @ 1080P / 130 @ 1440P
Customer Rating
5/4/2025 11:19:05 AM
This is the third PC I've bought from you guys. I have been very impressed at the lengths you guys have gone to, to make it work. Thank you, Thank you!
CPU: Intel® Core™ Processor i7-14700F 8P/16 + 12E 2.10GHz [Turbo 5.4GHz] 33MB Cache LGA1700 [w/o Integrated Graphic] (Included)
GPU: GeForce RTX™ 4060 8GB GDDR6 Video Card (DLSS 3.0) [AI-Powered Graphics] (Included)
MEMORY: 16GB DDR5-6000MHZ MEMORY (Included)
Halo Infinite Multiplayer: 125 @ 1080P / 80 @ 1440P
New World: 105 @ 1080P / 65 @ 1440P
Call of Duty: Black Ops 6: 140 @ 1080P / 60 @ 1440P
Customer Rating
5/4/2025 8:05:28 AM
First, I am a returning customer. I have purchased 5 PC's through Cyberpower since 2015. Regarding the 2 on Sales/Service: The main person I spoke with in e-mails (Carlo) was great, did everything they needed to without issue. Order was on 4/10 - I called the 1800 number for support shortly after placing my order (4/13) as my payment hold went back into my account the day before. The person I spoke with stated that if I paid through PayPal this was normal and specifically stated "The payment will NOT be charged until a tracking number is supplied to PayPal. That's when your money will come out." I confirmed that it won't happen sooner, or if there was a way to pay now so I didn't have to worry about that amount of money, as I don't keep funds in that account (there's a few auto bill pays on it and that's it) So I moved the money back into my other account. The expected ship date wasn't until 4/29. After being told this - tracking was needed - I figured I would wait until the order status was at Quality control date or Final Quality control date I would move the money back in. The funds were then taken out of my account, putting my account into the negative and thus taking negative balance fee's. The Quality Control date wasn't even populated on my order status page, so this was much sooner then what I was told. When I called back I got the "Oh, that happens, sorry. Anything else we can help you with?" Nope - it's too late now.
CPU: AMD Ryzen™ 9 Processor 9950X 16-core/32-thread 4.3GHz [Turbo 5.7GHz] 80MB Cache AM5
GPU: GeForce RTX™ 3060 8GB GDDR6 Video Card (DLSS 2.0) [VR Ready](Single Card)
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (GSKILL Ripjaws S5 [BLACK])
Halo Infinite Multiplayer: 240 @ 1080P / 190 @ 1440P
New World: 155 @ 1080P / 125 @ 1440P
Call of Duty: Black Ops 6: 295 @ 1080P / 170 @ 1440P
Customer Rating
5/3/2025 1:12:27 PM
Bit of damage on the box but good packaging so no damage to the computer. All in all satisfied with my purchase.
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: AMD Radeon™ RX 9070 XT 16GB GDDR6 VIDEO CARD (Single Card)
MEMORY: 64GB (32GBx2) DDR5/6400MHz Dual Channel Memory(Performance Memory by Major Brands)
Halo Infinite Multiplayer: 270 @ 1080P / 210 @ 1440P
New World: 145 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 325 @ 1080P / 190 @ 1440P
Customer Rating
5/3/2025 10:43:54 AM
Great price and easy to configure what I wanted. The computer arrived ahead of schedule and worked perfectly out of the box. Wire management was great and just a great experience overall
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: GeForce RTX™ 5090 32GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (KINGSTON FURY BEAST RGB)
Halo Infinite Multiplayer: 410 @ 1080P / 345 @ 1440P
New World: 145 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 390 @ 1080P / 285 @ 1440P
Customer Rating
5/3/2025 6:24:39 AM
I love the computer, it looks amazing, runs incredibly fast. Everything arrived in perfect condition. However there is just 1 complaint I have about the system. The RGB for my lights on my fans do not change color and I cannot change the color unless I took the computer apart and plugged a certain connector into the JARGB port on the motherboard. The problem is that all the fans run to a central plug and you guys plug it into the power supply. (which is wrong). The central plug for all the fans should be plugged into the JARGB port on the motherboard. That is the only way for the computer to register the lights as RGB and then you will then be able to adjust the color and brightness. I never got a remote with the system. After hours of research that is what I have found to be the issue. If you would just plug the fans into that port instead of the power supply then all RGB light will work the way it was advertised. Computer doesn't have usable RGB due to that fact. Other than that, no issues.
CPU: Intel® Core™ Processor i9-14900KF 8P/16 + 16E 3.20GHz [Turbo 6.0GHz] 36MB Cache LGA1700 [w/o Integrated Graphic] (Included)
GPU: GeForce RTX™ 5070 12GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics] (Included)
MEMORY: 32GB (16GBx2) DDR5-6400MHz MEMORY (Included)
Halo Infinite Multiplayer: 215 @ 1080P / 160 @ 1440P
New World: 190 @ 1080P / 130 @ 1440P
Call of Duty: Black Ops 6: 215 @ 1080P / 130 @ 1440P
Customer Rating
5/3/2025 6:21:36 AM
I love the computer, it looks amazing, runs incredibly fast. Everything arrived in perfect condition. However there is just 1 complaint I have about the system. The RGB for my lights on my fans do not change color and I cannot change the color unless I took the computer apart and plugged a certain connector into the JARGB port on the motherboard. The problem is that all the fans run to a central plug and you guys plug it into the powerfully (which is wrong). The central plug for all the fans should be plugged into the JARGB port on the motherboard. That is the only way for the computer to register the lights as RGB and then you will then be able to adjust the color and brightness. I never got a remote with the system. After hours of research that is what I have found to be the issue. If you would just plug the fans into that port instead of the power supply then all RGB light will work the way it was advertised. Computer doesn't have usable RGB due to that fact. Other than that, no issues.
CPU: Intel® Core™ Processor i9-14900KF 8P/16 + 16E 3.20GHz [Turbo 6.0GHz] 36MB Cache LGA1700 [w/o Integrated Graphic] (Included)
GPU: GeForce RTX™ 5070 12GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics] (Included)
MEMORY: 32GB (16GBx2) DDR5-6400MHz MEMORY (Included)
Halo Infinite Multiplayer: 215 @ 1080P / 160 @ 1440P
New World: 190 @ 1080P / 130 @ 1440P
Call of Duty: Black Ops 6: 215 @ 1080P / 130 @ 1440P
