Customer Reviews and Ratings on CyberPowerPC products
The delivery was not your fault. The UPS guy was banging the box around and dragging it down the stairs. Mustâ€™ve been having a bad day. The website is great! But it is a bit frustrating if you are custom building a computer, but hit the back button or go to a different tab and the site does not save what has been chosen for computer parts.
Simple, fantastic options, nothing bad to say.
the product i purchased is fantastic so far and iâ€™m very happy with it. the website, overall, was useful and functional. it was somewhat overwhelming and confusing at times and i built the same PC 3 different times and got 3 different prices depending on how i navigated to the page where i actually chose the component parts. it was odd. however, my sales and customer service experiences have been horrendous - ranging from unhelpful to unprofessional and to outright rude. i hope i donâ€™t need to talk to them again.
Build quality is pretty good. Rear cable management could be better and the M.2 heat sink was not installed
Lorenzo Itinerary helped me set up my new home office set up. I know he has been working with you for several years and knows what I need, so we worked it out together. The process and communication with your company have been very easy. You kept communication open, let me know about delivery and stayed within the time frame.
Ordering from the site was very easy and straight forward.
Only complaint is my Gpu is doa I even paid for the special packaging. Quality check was either faked or the card went bad in the mail.
My order was delivered with damage to the package. I inspected the computer and discovered one of the plastic feet was broke and the case had been dented in. I e-mailed my sales rep Carlo C. And have never heard back from them.
Repeat customer! Appreciate the products offered at Cyberpower and quick fulfillment.
Tech support was not terrible but I felt it wasn't as personal as most other sites. Some of the answers I got were not what I was referring to. The option for modify your order under some circumstances should always be offered regardless how you pay. This was my first time purchasing a custom built pc and this site was easy to use. I had fun playing with multiple builds. Delivery was fine, packing was great. Mobile the site was less friendly but still manageable.