Customer Reviews and Testimonials | CyberPowerPC
Customer Rating
8/23/2025 6:25:02 AM
Wiring was absolutely atrocious with pins being bent behind the back cover. None of the RGB fans were plugged into the right headers on the mobo, instead we're all connected to some sort of a fan power splitter defeating the whole point of having RGB fans. This power splitter is where the pins were bent also. Seems whole zip tying the wire bundle together no care was applied in tensioning the cords and someone got overzealous. Spent first night rerouting everything instead of enjoying the rig.
CPU: Intel® Core™ Ultra 9 Processor 285K 8P + 16E 3.7GHz [Turbo 5.6GHz] 36MB Cache LGA1851
GPU: GeForce RTX™ 5060 Ti 16GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6000MHz Dual Channel Memory(Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 165 @ 1080P / 115 @ 1440P
New World: 145 @ 1080P / 90 @ 1440P
COD: Black Ops 6: 175 @ 1080P / 90 @ 1440P
Customer Rating
8/23/2025 4:32:17 AM
I am a return customer. I bought my first computer 15 years ago from CyberPowerPC. I was very excited to get this computer as I had emailed Carlos in regards of me using this computer to be able to photo edit and remaster my mother’s and father’s photos as my mother passed away from gastric cancer last month. my father and I are having a hard time coping and a lot of the photos my mother had were from the Philippines so it was nice to finally get a computer that can handle the demand of photoshop with its graphic demands. I am disappointed that the message explaining the situation was for the most part ignored and there were were no words about it. Just a one sentence response. Though I can’t begrudge someone on how I cope; it wasn’t personable. It took a bit longer than initially anticipated for the computer to be built as I did pay for expedited shipping. UPS delivered fast but I had sent pictures about the box being wide open almost as if it were cut on delivery. The box delivered was a cyber power pc box and had no visible damage on the outside just for the fact it looked like it had been cut. I sent pictures to the last email I received from and received no response. Luckily the computer is running just fine. I am also upset that when I requested swag like stickers or something after purchasing my SECOND computer from this company, I received nothing at all or not a single acknowledgment of this request. I would have thought that a returning customer would have earned stickers or something or even an acknowledgement “sorry we don’t have any stickers or anything.” The product is excellent, it was packaged perfect and you can tell they took care in their work. It was an easy peasy set up. I however am disappointed in lack of compassion from the rep, the lack of response to the pictures of the box being opened, and the lack of appreciation for a repeat customer. 2000+ is a bit money .
CPU: Intel® Core™ Ultra 5 Processor 245K 6P + 8E 4.2GHz [Turbo 5.2GHz] 24MB Cache LGA1851
GPU: NVIDIA GeForce RTX™ 5070 12GB GDDR7 Founder's Edition (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6400MHz Dual Channel Memory (Corsair Vengeance RGB [BLACK])
Halo Infinite Multiplayer: 215 @ 1080P / 160 @ 1440P
New World: 145 @ 1080P / 120 @ 1440P
COD: Black Ops 6: 190 @ 1080P / 130 @ 1440P
Customer Rating
8/21/2025 4:34:15 PM
I've purchased multiple systems from CyberPowerPC and each have performed excellently out-of-the-box as well as lasted for years. They do a great job in building the system and are pretty competitive on pricing. I highly recommend their services!
CPU: AMD Ryzen™ 9 Processor 9950X3D 16-core/32-thread 4.3GHz [Turbo 5.7GHz] 144MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5090 32GB GDDR7 Founder's Edition (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 64GB (32GBx2) DDR5/6400MHz Dual Channel Memory(Corsair Vengeance RGB [BLACK])
Halo Infinite Multiplayer: 410 @ 1080P / 345 @ 1440P
New World: 145 @ 1080P / 120 @ 1440P
COD: Black Ops 6: 390 @ 1080P / 285 @ 1440P
Customer Rating
8/21/2025 11:11:06 AM
Hello, Price - a little steep Quality - So far i have only had to reboot the computer once for freezing up. Cable management looks professional. Opportunity for improvement where some instructions or how to operate the fans and/or case or other RGB light patterns without having to go to bios. Shipping Options - Advertising faster shipping is misleading and then saying cant build in a week. It should not allow expedited as an option if cant honor it during purchasing Delivery - Was packaged well and with care Ease of Purchase - Purchased online - issue was with not getting faster shipping Sales/Service - Bought online. Tech Support/Service - Not Applicable - have not used Website: Very cool and fun to custom build and see all the different ways to construct a PC
CPU: AMD Ryzen™ 9 Processor 9950X3D 16-core/32-thread 4.3GHz [Turbo 5.7GHz] 144MB Cache AM5
GPU: NVIDIA GeForce RTX™ 5080 16GB GDDR7 Founder's Edition (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory(GSKILL TRIDENT Z5 RGB (AMD EXPO SUPPORT CL30))
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 145 @ 1080P / 120 @ 1440P
COD: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
8/21/2025 9:52:10 AM
I had a great experience with the website. The PC I ordered arrived quickly and in excellent condition.
CPU: AMD Ryzen™ 7 Processor 9700X 8-core/16-thread 3.8GHz [Turbo 5.5GHz] 40MB Cache AM5
GPU: ASUS TUF Gaming GeForce RTX™ 5070 Ti 16GB GDDR7 OC Edition Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 250 @ 1080P / 195 @ 1440P
New World: 140 @ 1080P / 115 @ 1440P
COD: Black Ops 6: 250 @ 1080P / 155 @ 1440P
Customer Rating
8/20/2025 1:53:00 PM
Everything is great and the gaming experience is awesome. Thank you guys so much
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5
GPU: AMD Radeon™ RX 9070 XT 16GB GDDR6 VIDEO CARD (Single Card)
MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 270 @ 1080P / 210 @ 1440P
New World: 140 @ 1080P / 115 @ 1440P
COD: Black Ops 6: 325 @ 1080P / 190 @ 1440P
Customer Rating
8/20/2025 1:01:15 PM
PC is great but include mouse arrived broken.
CPU: AMD Ryzen™ 7 Processor 9800X3D 8-core/16-thread 4.7GHz [Turbo 5.2GHz] 104MB Cache AM5 (Included)
GPU: GeForce RTX™ 5080 16GB GDDR7 Video Card (Included)
MEMORY: 32GB (16GBx2) DDR5-6000MHz MEMORY (Included)
Halo Infinite Multiplayer: 285 @ 1080P / 230 @ 1440P
New World: 140 @ 1080P / 115 @ 1440P
Call of Duty: Black Ops 6: 280 @ 1080P / 185 @ 1440P
Customer Rating
8/20/2025 10:22:32 AM
With out of doubt one of the best services, communication, customer support and products I have received in the last years. My new gaming pc came safely intact, pre installed and ready to go with everything! I have always built my computers but with getting busier in life I find it hard to make time to shop for parts and build it myself again, but I am so glad I tried out cyber power. Everything was straight to the point, excellent payment options and provided constant updates on my purchase of my pc. 10/10 I recommend
CPU: AMD Ryzen™ 7 Processor 8700F 8C/16T 4.1GHz [Turbo 5.0GHz] 24MB Cache AM5 65W [NPU AMD Ryzen™ AI]
GPU: GeForce RTX™ 5060 8GB GDDR7 Video Card (DLSS 4.0) [AI-Powered Graphics]
MEMORY: 16GB (16GBx1) DDR5/6000MHz Dual Channel Memory (Team T-FORCE DELTA RGB [BLACK])
Halo Infinite Multiplayer: 150 @ 1080P / 100 @ 1440P
New World: 120 @ 1080P / 80 @ 1440P
COD: Black Ops 6: 160 @ 1080P / 75 @ 1440P
Customer Rating
8/19/2025 6:44:30 AM
Cyberpower web site was easy to shop although it would be very helpful to have more photos of the systems as well as benchmark reports for each system option. Prices are fair and shipment was very fast! My new PC arrived in perfect condition and runs so fast and quiet!
CPU: AMD Ryzen™ 9 Processor 9950X 16-core/32-thread 4.3GHz [Turbo 5.7GHz] 80MB Cache AM5 (Included)
GPU: GeForce RTX™ 5090 32GB GDDR7 Video Card (Included)
MEMORY: 64GB (32GBx2) DDR5-6000MHz MEMORY (Included)
Halo Infinite Multiplayer: 410 @ 1080P / 345 @ 1440P
New World: 155 @ 1080P / 125 @ 1440P
Call of Duty: Black Ops 6: 390 @ 1080P / 200 @ 1440P
Customer Rating
8/19/2025 6:12:53 AM
Website did have a hiccup that didn't allow me to continue my order, and when I went to reload the previous page my customization had been blown out, which I didn't notice till I continued and then had to cancel the whole order and restart later. Cancellation was easy through sales dept.
CPU: AMD Ryzen™ 7 Processor 9700X 8-core/16-thread 3.8GHz [Turbo 5.5GHz] 40MB Cache AM5
GPU: ASRock AMD Radeon™ RX 9070 XT Steel Legend Dark Triple Fan 16GB Video Card(Single Card)
MEMORY: 16GB (16GBx1) DDR5/6000MHz Dual Channel Memory (GSKILL TRIDENT Z5 RGB [BLACK])
Halo Infinite Multiplayer: 270 @ 1080P / 210 @ 1440P
New World: 140 @ 1080P / 115 @ 1440P
COD: Black Ops 6: 325 @ 1080P / 170 @ 1440P
